Zendesk spurns $17B private equity takeover offer | TechCrunch+ (Extra Crunchy)

Shared thoughts on Zendesk rebuffing the offer. Worth deferring given good quarterly results. While CX platform building is the right aspiration & Zendesk is a solid CS player, making an oddly costly leap to bridge the gap, paralleling history, should give greater pause. Read more (requires TC+)


Certainly more to come in this hyperactive equities arena.