Customer Obsession is about the Relationship
Photo by Frank Cone Mistake killing startups and wasting company ops cycles… As a startup or brand, customer obsession isn’t just about your obsession. It
Growth. Investing. AI. Marketing Technology.
Photo by Frank Cone Mistake killing startups and wasting company ops cycles… As a startup or brand, customer obsession isn’t just about your obsession. It
Why I mentor My first true venture in the energy sector 20 years ago was a near disaster. We had little knowledge of high-growth strategies/tactics,
I join Calibermind‘s VP of Marketing and host, Camela Thompson, in an episode of the Revenue Marketing Report. She and I discuss four methods to understanding
Starting 6-8 months ago, I began sharing that PE and M&A were to take center stage this year and over the next couple of years.
Shared thoughts on Zendesk rebuffing the offer. Worth deferring given good quarterly results. While CX platform building is the right aspiration & Zendesk is a
Delivered a handful of predictions collected by Carlos Doughty CEO of the wonderful Martech Alliance crew alongside the giants in the industry including Scott Brinker,
The remarkable Brent Leary invites me back on a Few Good Minutes to discuss the idea of why 1% performance can be useful. Small Business
As a guest for Brent Leary, an authority on CRM, CX, and many related disciplines, I share more about why 1% performance can make a
What a great session with Paul Carpenter and Javier Santana from the highly respected experience agency Launch. Their SpeedBumps Live sessions are in-depth, insightful, and
Listen along to Jeff Hilmire and I as we discuss some of our backgrounds, why mentorship and diversity is important, and how to prioritize your