Importance of Ops as an Investor

I join Calibermind‘s VP of Marketing and host, Camela Thompson, in an episode of the Revenue Marketing Report. She and I discuss four methods to understanding

Cookies, Rocks, and the 1% Advantage

The remarkable Brent Leary invites me back on a Few Good Minutes to discuss the idea of why 1% performance can be useful. Small Business

The 1% Performance Improvement

As a guest for Brent Leary, an authority on CRM, CX, and many related disciplines, I share more about why 1% performance can make a

Performance Leadership Mimics Platform Dynamics

Scott Brinker’s posts always inspire new insights and ideas. One, in particular, that especially resonated with me was on platform dynamics. One takeaway is that SaaS/cloud

Cookieless world Strategies

Chitra Iyer brings together a number of thought leaders including myself on Universal IDs and the future of CMOs and marketing with the ‘death of