11 Takeaways from ‘The Most Important Thing’
A great read from Howard Marks of Oaktree Capital. Here are 11 key lessons from Howard Marks’ book “The Most Important Thing”:
Leadership
Expedition Tech: (real)Digital Transformation & Board CIOs & CTOs
Adam Morgan, CEO and Co-Founder of Elevate Digital begins a much-needed podcast exploring the human side of the tech revolution. He speaks with technology leaders,
Second Activist investor for Salesforce
Offered some commentary here. Ron’s been putting forth solid coverage in the enterprise arena. As activist investors target Salesforce, what’s next for the CRM giant?
CMO candidate Standouts (expanded)
Expanded further on my insights and experiences for CMOs unique to the current market on MarTech.org Looking for CMO candidate standouts: 5 takeaways (martech.org)
Avoid Data and AI Biases for Stronger CX and Marketing Outcomes (cmswire.com)
A new piece on data and AI bias’. We will continue to remind and reimagine how we apply new technologies. Read more at CMS Wire…
Customer Obsession is about the Relationship
Photo by Frank Cone Mistake killing startups and wasting company ops cycles… As a startup or brand, customer obsession isn’t just about your obsession. It
CRM Industry 2023 Commentary
I co-anchored (w. Bob Stutz) delivered our comprehensive views of 2023 for the CRM space, co-hosted by Brent Leary & Paul Greenberg, after a series
Salesforce EoY Movements
Had a chance to comment on various Executive movements around Salesforce. Overall, cycle and tenure plans are in place well before announcements. Sometimes the timing
Creative Destruction Lab (CDL): Speed, Efficiency & Scale
Why I mentor My first true venture in the energy sector 20 years ago was a near disaster. We had little knowledge of high-growth strategies/tactics,
Investor Mindset for Hiring CMOs
Had a wonderful conversation on the CRM Playaz with Brend Leary and Paul Greenberg inspired by a post (see below) on some findings on evaluating