11 Takeaways from ‘The Most Important Thing’
A great read from Howard Marks of Oaktree Capital. Here are 11 key lessons from Howard Marks’ book “The Most Important Thing”:
Growth
2023 Predictions for Martech, Salestech, and Nexttech
Honored once again to provide some predictions with the LXA on what is upcoming for this year in all things GTM tech. 2023 Predictions for
Avoid Data and AI Biases for Stronger CX and Marketing Outcomes (cmswire.com)
A new piece on data and AI bias’. We will continue to remind and reimagine how we apply new technologies. Read more at CMS Wire…
Customer Obsession is about the Relationship
Photo by Frank Cone Mistake killing startups and wasting company ops cycles… As a startup or brand, customer obsession isn’t just about your obsession. It
CRM Industry 2023 Commentary
I co-anchored (w. Bob Stutz) delivered our comprehensive views of 2023 for the CRM space, co-hosted by Brent Leary & Paul Greenberg, after a series
Salesforce EoY Movements
Had a chance to comment on various Executive movements around Salesforce. Overall, cycle and tenure plans are in place well before announcements. Sometimes the timing
Creative Destruction Lab (CDL): Speed, Efficiency & Scale
Why I mentor My first true venture in the energy sector 20 years ago was a near disaster. We had little knowledge of high-growth strategies/tactics,
Investor Mindset for Hiring CMOs
Had a wonderful conversation on the CRM Playaz with Brend Leary and Paul Greenberg inspired by a post (see below) on some findings on evaluating
Web 3.0 + CX: B2B Marketers
B2B has had challenges breaking into the Web 3.0 has been a challenging. A few of us delivered on some comments, thoughts and some insights.
Importance of Ops as an Investor
I join Calibermind‘s VP of Marketing and host, Camela Thompson, in an episode of the Revenue Marketing Report. She and I discuss four methods to understanding