CRM Industry 2023 Commentary

Growth, Investing, Leadership, Ω
I co-anchored (w. Bob Stutz) delivered our comprehensive views of 2023 for the CRM space, co-hosted by Brent Leary & Paul Greenberg, after a series of thoughtful predictions and discussions by notable vendors, analysts, and …

Salesforce EoY Movements

Growth, Leadership
Had a chance to comment on various Executive movements around Salesforce. Overall, cycle and tenure plans are in place well before announcements. Sometimes the timing gets in the way, but it rarely takes away from …

Creative Destruction Lab (CDL): Speed, Efficiency & Scale

Growth, Investing, Leadership, Startups
Why I mentor My first true venture in the energy sector 20 years ago was a near disaster. We had little knowledge of high-growth strategies/tactics, underestimated funding, and mistaken knowledge for wisdom. The good news …

Investor Mindset for Hiring CMOs

Growth, Leadership, MarTech
Had a wonderful conversation on the CRM Playaz with Brend Leary and Paul Greenberg inspired by a post (see below) on some findings on evaluating and selecting CMOs. I was recently brought in by …

Web 3.0 + CX: B2B Marketers

Growth, MarTech
B2B has had challenges breaking into the Web 3.0 has been a challenging. A few of us delivered on some comments, thoughts and some insights. B2B Marketing Playbook for Web 3.0 and Digital CX (

Importance of Ops as an Investor

AI, Growth, Investing, Leadership, MarTech, Startups
I join Calibermind‘s VP of Marketing and host, Camela Thompson, in an episode of the Revenue Marketing Report. She and I discuss four methods to understanding startup investing, the importance of operational infrastructure, and the importance …

Growth Planning & Budgeting Observations in ’22

Growth, Investing, Leadership
Over the last 2 quarters, I’ve reviewed or engaged in 19 budget & business planning streams. Four (4) interesting tidbits about their final budgets/plans… Companies: $20M – $500M in annual revenue, vary by industry, nearly …

History w. Salesforce and Twitter’s Independence | TC+

Growth, Investing
Elon Musk always keeps things interesting. Ron Miller, one of the top enterprise reporters in the space, reflects on Salesforce’s past interest with Twitter as well as current discussions around Twitters independence. Was given an …

Zendesk continued investor activist challenges

Growth, Investing
Some commentary on the following article: The cornerstone of this special vote questions Zendesk’s board decision on the proposed Momentive acquisition. While I also believe Zendesk’s selection of the company and at those valuations …

After 2 rejected deals, Zendesk considers its next steps | TechCrunch+

Investing, MarTech
With the deal coming to a conclusion, Ron Miller Alex Wilhelm provided great overall coverage. Was able to provide some comments. Bright future ahead for Zendesk with one win and another win, given more time.